Title: Driver Configuration Guide | Kingo Android Root

URL Source: https://www.kingoapp.com/troubleshoot/driver-configuration-guide.htm

Markdown Content:
[Kingo Android Root](https://www.kingoapp.com/index.htm "Kingo offers the best one-click Android root softare for free.") has every intention to be cover-it-all, but you know, accidents happen. Sometimes you will encounter "[DEVICE NOT CONNECTED](https://www.kingoapp.com/troubleshoot/device-not-connected.htm "Device not connected with Kingo.")" error, which is often caused by driver configuration issue. Here is an guide on how to resolve it by yourself.

Step 1: Uninstall drivers previously installed on your computer

It is highly recommended that remove all drivers installed previously, which may have been attempted to configured, to make sure driver configuration goes fine this time.

1.   Plug your device into your computer, USB Debugging enabled.
_Settings > Developer Options > Check USB Debugging_

[_How to enable USB Debugging mode on Android?_](https://www.kingoapp.com/root-tutorials/how-to-enable-usb-debugging-mode-on-android.htm "How to enable usb debugging mode on android?")

2.   Launch Device Manager.
_Windows > Control Panel (Viewed by Large icons) > All control panel items > Device Manger_

Find your device, or whatever resembles your device, which usually falls into "Portable Device" column. Right click it and select "Uninstall", then check "Delete the driver software for this device" and select "OK".
3.   Unplug your device, Download "USBDeview" and then launch it.
_[USB Deview](http://www.nirsoft.net/utils/usb\_devices\_view.html "USBDeview")_

Use USBDeview to uninstall any (In particular look for devices with Vendor ID 18d1 or 04e8):
    *   Android ADB interface devices
    *   Samsung USB Devices
    *   Google USB Drivers
    *   or anything resembles your device

Right click these devices and select "Uninstall Selected Devices".
4.   Reboot your computer (highly recommended).

Step 2: Configure your MTP drivers

1.   Disable USB Debugging
_Settings > Developer Options > Uncheck USB Debugging_

2.   Plug your device via USB
Wait a few minutes to see if MTP could be auto-configured.

3.   Disable MTP Mode
_Settings > Storage > Menu item in upper right > USB computer connection > Uncheck MTP_

4.   Re-enable MTP Mode
_Settings > Storage > Menu item in upper right > USB computer connection > Check MTP_

5.   Re-enable USB Debugging
_Settings > Developer Options > Check USB Debugging_

6.   Check if you can access your device's internal storage through explorer
_Windows > Computer > Portable Devices > Your device_

Step 3: Install correspondence driver

[Download drivers here](https://www.kingoapp.com/root-tutorials/android-phone-driver-issue.htm "How to fix phone driver issues?")